
Current Responsibilities
As Chief Operating Officer for The Pros From Dover, Inc., Ms. Ralston is responsible for the day to day strategic operations for The Pros From Dover, Inc.; responsible for our operational and governance products; acts as a team leader on assessment, jump start, governance, and enhancement roadmap engagements when her specific skills and leadership are required. Ms Ralston brings many years of operational experience, and is ITIL certified.
Past Experiences
- CapRock Communications, a telecommunications company providing IP satellite communications to energy, maritime and government customers on a global basis. When the company needed to replace legacy applications with a service management tool and customer portal, Ms. Ralston provided the systems roadmap, increased staff, and shepherded the company’s infrastructure through multiple integration projects using SOA principles.
- Newtone Communications, a Class 5 softswitch company, had failed to secure $5M Series B venture capital. Within eight weeks of joining the firm, Ms. Ralston defined the product line, created the business plan, website content, pro-forma P&L and investor presentation. This effort raised $10.5 M, oversubscribed by $500,000 in 2001.
- When Wytec needed capital to leverage broadband wireless into digital, telephony, IP and MPEG-2 video delivery, Ms. Ralston developed an innovative wireless network architecture and business plan and was a key presenter to potential investors in China, the Philippines and Australia. Her efforts attracted $7M+ capital investments to the broadband wireless startup.
- When demand for multiple lines outstripped line-supply and wired broadband projects were proving fruitless for US West, Ms. Ralston was assigned to develop a wireless implementation to transmit from main panels to network nodes. As hands-on leader of a five-engineer team, she developed a unique architecture and method for utilizing interactive broadband wireless transmissions and routing services, doubling existing plant capacity at a nominal cost. The result was patented in the US and 50+ countries.
